Strategic Client Partner

  • Total Design Amsterdam
  • Fulltime

When everything is changing, clarity matters.

Organizations today are navigating constant change. AI is reshaping industries. Markets are evolving faster than ever. Expectations from customers, employees and stakeholders continue to grow.

What they need isn't another agency.

They need a partner who helps them make sense of complexity, uncover new opportunities and move forward with confidence.

That's where we come in.

For more than sixty years, TD has helped organizations create clarity in times of change. By combining strategy, creativity and technology, we help organizations make better decisions, build stronger brands and create lasting impact.

From our studios in Amsterdam and Maastricht, Total Design, TD Zuiderlicht and TD Cascade work as one creative strategic collective. Together, we help organizations solve complex business challenges that go far beyond a brand, campaign or website.

As part of Yuma, one of the fastest growing digital transformation groups in the Benelux, we complement our creative expertise with leading capabilities in AI, data and technology. We have a unique approach to collaborative AI solutions that aim to balance optimally how people and technology work together to create resilience.

We are looking to strengthen our teams with a new Strategic Client Partner.

Not someone who simply sells projects. But someone who builds trusted relationships, understands business challenges and helps organizations shape what's next.


What will you do?

As Client Partner, you engage with executives, leadership teams and senior decision makers about the challenges they face today and the ambitions they have for tomorrow.

You know how strategy, creativity and technology work together to create meaningful change. You don't need to be an expert in every discipline. By working closely with our strategists, designers, consultants and digital specialists to develop integrated solutions for our clients.

You understand our capabilities branding, communication, corporate reporting en digital experiences  and are able to connect the right expertise to the right challenge.

Your role combines strategic advisory with commercial responsibility, you will:

  • Own and deliver an annual commercial target by developing new business opportunities while expanding existing strategic accounts.

  • Contribute to the commercial strategy and market positioning of TD and identify market developments to translate them into new propositions, partnerships and opportunities for TD.

  • Be accountable for commercial performance, including revenue growth, order intake, profitability and account development. You will own your commercial pipeline and take responsibility for forecasting, CRM discipline and annual commercial objectives.

  • Collaborate strongly with  your colleagues within Yuma  to identify opportunities across Yuma's technology, AI, data and transformation capabilities and build integrated propositions for clients.

  • Facilitate executive workshops, discovery sessions and strategic conversations that uncover the real question behind the question.

  • You develop compelling business cases and propositions that help organizations navigate change.

  • Mentor the team in commercial conversations and help strengthen commercial capabilities across

 

Why this role is different

We're not looking for a traditional business developer. We're looking for someone who understands organizations. Someone who builds trusted relationships, knows how to truly create value for our clients helping to solve their integrated business issues leveraging the strengths of our expertise and solutions.

You help clients make better decisions. You connect people, ideas and expertise. And in doing so, you help shape the future of both our clients and TD.


Who are you?

You're naturally curious. About organizations. About people. About what drives change.

You understand the challenges executives face. You ask thoughtful questions, connect strategic thinking with practical solutions and build credibility through expertise rather than persuasion.

You understand how strategy, creativity and technology come together to help organizations move forward.

You're entrepreneurial by nature. You take ownership, create opportunities and enjoy building long-term partnerships and business growth.

Most of all, you enjoy building something bigger than yourself. With clients, with colleagues and with the unique organization you work for.


We'd love to see

  • At least eight years of experience in business development, client leadership or a strategic commercial role within a creative agency, consultancy or digital environment.

  • Experience advising executives and senior decision makers.

  • A strong understanding of strategic consulting and the role creativity, design and technology play in solving business challenges.

  • A proven track record in developing strategic client relationships and winning complex commercial opportunities.

  • Experience leading pitches, executive workshops and consultative sales processes.

  • An entrepreneurial mindset combined with commercial ownership.

  • Professional fluency in both Dutch and English.

  • Additional experience in sectors such as financial services, listed companies, professional services, public sector, sustainability or technology is a plus.


What we offer

A key commercial role with real strategic influence in a highly entrepreneurial environment with plenty of ownership and autonomy

  • The opportunity to work with leading organizations on complex strategic challenges.

  • Access to the expertise of TD and the wider Yuma ecosystem; with the unique opportunity to onboard in a learning organization with a unique approach to AI transformation

  • A competitive salary, bonus scheme and attractive employment conditions.

  • Plenty of room for personal development and professional growth.

  • The flexibility to join us as an employee or through a long-term independent partnership.


Does this sound like you?

You don't need to tick every box.

What matters most is your ability to build trusted relationships, understand complex business challenges and see how our unique organization can help clients go through meaningful transformation.

If you believe that the best commercial conversations start with curiosity rather than a sales pitch, we'd love to meet you.

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